Information below only valid for the countries limited to Sweden, Finland, Norway, Denmark, Estonia, Latvia and Lithuania where Eizo Nordic AB is able to offer the possibility to place orders directly to Eizo Nordic AB.
Terms and Conditions for purchase
The following terms and conditions apply to your purchase of Eizo products. By placing your order, you agree to be bound by these terms and conditions, which constitute the entire agreement between you and us regarding the products purchased. In these terms and conditions, "we" and "us" means Eizo Nordic AB and "you" means you the customer. For the avoidance of doubt, no contract is formed between you and Eizo Nordic AB when you purchase products from us.
ORDERING
To place an order you must be 18 years of age or older. By placing an order you make an offer to purchase the products you have selected on these terms and conditions. Your order is subject to acceptance by us and may be refused for any reason, including credit concerns, unusual volumes, or shipping addresses. If we accept your order, we will notify you of our acceptance by issuing an order confirmation, which we will send to you by email. The order confirmation will be effective upon sending. Please note: To place an order on our Eizo shop your browser need to be set accepting 3rd party cookies.
PRICING
The price for each product purchased is reflected on your order and will remain the price regardless of any subsequent price changes we make. In addition to the quoted price, you will pay shipping and handling charges plus all applicable taxes and duties. Specifications and pricing are subject to change without notice.
TAXES AND DUTIES
For purposes of calculating value-added tax, the ship-from location Sweden shall govern. This mean that for shipments to any European Community country, the Swedish VAT 25% will be added in the check-out payment process (except for Finland where we add their local VAT of 23% and for Denmark where we add their local VAT of 25%). For countries outside the European Community, you are responsible for any customs duties or other fees payable upon import of the products into your country. Because these duties and fees can vary and change over time, we recommend that you check on such duties or other fees before placing your order. Should you refuse delivery of the products, you will be responsible for the return freight charges to us.
PAYMENT
Payment in full is due prior to shipment. We will accept payment via credit card from Finland, Sweden, Norway, Denmark, Estonia, Latvia and Lithuania and handles secure card payment in cooperation with DIBS/Debitech, Handelsbanken, Visa (Verified by VISA, 3D Secure), MasterCard (MasterCard SecureCode, 3D Secure) and American Express (no VISA Electron) with SSL from Verisign. Card country of origin and ordering country should be the same. You must supply your credit card details when you place your order, the order amount is deducted immediately upon order acceptance.
For customers who will purchase against invoice a 10 days net payment term is valid (the payment shall be on the Eizo Nordic AB account on due date at the latest). In the event of delay in payment, interest shall be paid in accordance with the Swedish Interest Act (SFS 1975:635).
Additional payment method valid for Finland, Sweden, Norway and Denmark only:
Split up the payment 'klarna konto/klarna tili' (not yet valid for Norway)
Through cooperation with Kreditor Europe AB we are able to offer you the possibility to split up your payment. You can shop for between 1 000 and 50 000 Swedish Crone (equivalent to 100 and 4 500 Euro resp. 70 and 33 000 Danish Crone). You can have one or more ongoing part payments and Kreditor compiles them on one monthly account invoice. Naturally you can at any time during the part payment period pay off the complete remaining dept.
When you choose the split the payment option on your purchase and confirm the order a part payment application is made. You will instantly be informed if your application has been approved and we can immediately proceed processing your order. If your application is not approved you can go back to the shopping basked and choose other payment method.
Kreditor Europe AB will send an account agreement to you at home. Please control that the information are correct and sign and return in the enclosed envelope.
Part payment alternative
- 3 months with 0 % interest (start up fee 95 Swedish Crone) (equivalent to appr. Euro 9 resp. 65 Danish Crone)
- 6 months with 0 % interest (start up fee 295 Swedish Crone) (equivalent to appr. Euro 27 resp. 200 Danish Crone)
- 12 months with 0 % interest (start up fee 395 Swedish Crone) (equivalent to appr. Euro 36 resp. 268 Danish Crone)
- 24 months with 9,95 % interest (start up fee 295 Swedish Crone) (equivalent to appr. Euro 27 resp. 200 Danish Crone)
A dispatch note fee of 29 Swedish Crone will be added (equivalent to appr. Euro 3 resp. 20 Danish Crone)
The base conditions for approval of part payment are;
- You must be minimum 18 years old
- You must have a permanent annually income of minimum 120 000 Swedish Crone (equivalent to appr. 11 000 Euro resp. 82 000 Danish Crone)
- You must be a Swedish, Finnish or Danish citizen
- You should not have any payment remarks
At part payment the social security number as well as the annual income amount has to be typed in during the payment step 1 OF 3. Delivery will only be done to the address where the orderer is nationally registered.
Effective interest at purchase for 10 000 Swedish Crone with 0 % interest in 12 months is 14,30%. Your application will cause a customary credit check up meaning that Kreditor Europe AB acquires a credit report. If you have additional questions you are welcome to phone Kreditor Europe AB on 08-586 126 00 08-586 126 00 work days between 08.30 – 20.00 and weekends 10.00 – 17.00. You can also send email to info@kreditor.se
Read the account terms (Sweden)
Read the account terms (Finland)
Read the account terms (Denmark)
Read the account terms (Norway)
Payment against invoice 'fakturera mig/klarna faktura/klarna lasku'
Customer can also chose payment against invoice, also done in cooperation with Kreditor Europe AB. Kreditor Europe AB is then responsible for credit assessment, payment note and receipt of payment. At payment against invoice the social security number has to be typed in during the payment step 1 OF 3 and if the total ordered amount is above 6 000 Swedish Crone also the orderers annual income amount.
Payment terms are 14 days. In the event of delay in payment a reminders charge with the amount allowed according to law currently 50 Swedish Crone (equivalent to appr. 5 Euro, 34 Norwegian Crone resp. 26 Danish Crone) as well as an overdue interest of 24% + current reference interest. Customary credit check up without awareness notification will be done and delivery will only be done to the address where the orderer is nationally registered. At payment against invoice an extra fee of 39 Swedish Crone excl. VAT will be added (equivalent to appr. 5 Euro, 32 Norwegian Crone resp. 26 Danish Crone).
SHIPPING
Shipments to Sweden and Denmark will be made with ‘Postens Postpaket’. If the weight of the shipment is below 20 kilo the products will be delivered to the closest ‘delivery hub’ of Posten. Weight of 20-35 kilo will be delivered to the Postens terminal facility or forwarder closest to your address. Shipments on euro pallet or with weight above 35 kilo will be delivered to Postens heavyweight terminal. Shipments to Norway and Finland will be made with UPS (Delivered Duty Unpaid (DDU) to Norway and Delivered Duty Paid (DDP) to Finland). We typically will ship the products within 1 day of order date but will not be liable for any failure to do so. For items on backorder we may ship whenever the products become available without notice to you. A freight charge will be added for the card payers and shown in the purchase checkout step 1 (for others it will be added on the invoice).
TITLE
Title to all products passes to you (consumer) upon the receipt of the product.
MONEY BACK GUARANTEE AND RETURNS FOR CONSUMER PURCHASE DONE WITH CARD PAYMENT ON THE EIZO WEB SHOP
We offer a limited 14-day money back guarantee on all products purchased through Europe. This return right is in accordance with the Swedish 'consumer law' for web purchases (not valid for company purchases). Should you wish to return a product for any reason, you are asked to complete the Return form before the end of the 14th calendar day following shipment of the product to you. You will thereafter receive a Return Material Authorization (RMA) number and further instructions. We do not accept returns without an RMA. Under the money back guarantee, refund of the price paid shall be done within 30 days of receipt of the complete RMA and will be done by means of the original payment method. All returns must be in their original packaging and contain all items provided with the product. You are responsible for shipping, import/export charges to return the product to us. We shall not refund shipping cost or other cost related to import/export and we reserve the right to withhold the cost for the return freight of non accepted delivery. A credit on the purchase will be done within 30 days after the receipt of the RMA and in the same way as the purchase was done.
SHIPPING DAMAGE REPORT
Customer should visually check the goods upon delivery (packaging). If the goods are received with shipping damage it has to be reported the same day to:
1. the delivery person upon the receipt of the goods, alternatively by phone to the freight forwarder, 'Postens Customer Service' at phone +46-020-33 33 10
and to
2. Eizo Nordic AB at phone +46-8-594 105 00
Independently of noticeable packaging damage or not, the customer should check the product(s) inside the box. This should be done within maximum 7 working days after the receipt of the goods. If this will not be done within 7 working days, the right for reclamation to Eizo Nordic AB and Posten expire.
If the product(s) is/are damaged we ask the customer to complete the Eizo ”Shipping Damage Form” and click 'Send' (a confirmation email will automatically be sent to the email address mentioned in the form). Eizo Nordic AB will thereafter make a shipping damage report to the freight forwarder, 'Posten' as well as sending a shipping damage reference number to the customer with further information. All returns must be in their original packaging and contain all items provided with the product.
TERRITORY
Eizo Nordic AB will only deliver products listed on its website. Due to political or economic conditions, we may be unable to ship to certain countries from time to time. We are not liable for any such inability to ship to certain countries.
LIMITED WARRANTY
All Eizo hardware products come with a limited warranty the terms of which are incorporated into these terms and conditions by reference. The warranty is included with the product.
SOFTWARE LICENCE
All software products are licensed to you on the terms and conditions on the applicable license agreements. These license agreements are provided with the software.
LIMITATION OF REMEDIES AND LIABILITY
To the fullest extent permitted by applicable law, the remedies provided here are your sole and exclusive remedies for breach of this agreement by us. In no event will we, Eizo Nordic AB be liable to you for any damages, including incidental, consequential, special or indirect damages. In no event will our liability to you ever exceed the total amount paid by you for the product purchased. For private person we are following the governed consumer purchase laws.
EXPORT CONTROL
To the fullest extent permitted by applicable law, the remedies provided here are your sole and exclusive remedies for breach of this agreement by us. In no event will we, Eizo Nordic AB, be liable to you for any damages, including incidental, consequential, special or indirect damages. In no event will our liability to you ever exceed the total amount paid by you for the product purchased.
FORCE MAJEURE
Eizo Nordic AB shall not be liable for any losses or damages, and shall be excused from any delay or failure in performance hereunder, caused by any labor dispute or disturbances, governmental order or requirements, acts of God, casualty, disaster, inability to secure materials and transportation facilities, wars and other civil disturbances, and other circumstances beyond its control including the failure of it’s supplier(s) and/or subcontractors to perform.
Circumstances which provide force majeure for Eizo Nordic AB will be held to provide force majeure for its supplier(s).
DATA PROTECTION
By placing your order, you agree that we may store, process and use personal data collected from your order form for the purposes of processing your order. By placing your order you also agree that we may use personal data in order to provide you with information on other Eizo products and services that may be of interest to you. If you do not agree to such use of your personal data, please indicate so on the detail page of your account (see My Account/My Details). You may obtain a copy of the personal data held by us concerning you on your written request. This request should be send to the following address:
Eizo Nordic AB
Attn. Customer Service
Box 5006
SE-194 05 Upplands Väsby
Sweden