6. TROUBLESHOOTING

If a problem persists even after applying the suggested remedies, contact an EIZO dealer. The latest FAQ information is supplied on EIZO homepage (http://www.eizo.com/).

Problems

Points to check with Possible Solutions

1. No picture

  • Indicator status: Off
  • Check that the power cord is correctly connected. If the problem persists, turn off the monitor power for a few minutes, then turn it back on and try again.
  • Indicator status: Blue
  • Check the "Brightness" setting.
  • Switch the signal input by pressing the Input Signal Selection Button on the front control panel.
  • Indicator status: Yellow
  • Try pressing a key on the keyboard, or clicking the mouse.
  • Indicator status: Flashing Yellow (twice for each)(L568-M only)
  • Try pressing the power of the computer.

2. Following messages appear. (Error messages shown below will remain on the screen for 40 seconds.)

 

These messages appear when the signal is not inputted correctly, even if the monitor functions properly.

  • When the image is displayed correctly after a short time, there is no problem with the monitor. (Some PCs do not output the signal soon after powering on.)
  • Check that the signal cable is properly connected to the PC or graphics board.
  • Switch the signal input by pressing the Input signal selection button on the front control panel.
  • Whenever an error signal message appears, the signal frequency will be displayed in red.(Example)
  •  


  • Use the graphics board's utility software to change the frequency setting. (Refer to the manual of the graphics board.)

3. Display position is incorrect.

 

  • Adjust the image position using the <Position>.
  • The two display modes, VGA 720 x 400 (70 Hz) and 320 x 200 (70 Hz), have the same signal timings. Using <VGA Selection> selects the appropriate display mode. (This function effects only when the resolution is VGA 720 x 400 (70 Hz) or 320 x 200 (70 Hz).
  • If the problem persists, use the graphics board's utility software to change the display position if available.

4. Vertical bars of distortion appear.

 

5. Horizontal bars of distortion appear.

 

6. Letters and lines appear blurred.

7. The screen is too bright or too dark.

  • Adjust the <Brightness> (The backlight of the LCD monitor has a fixed life span. When the screen becomes dark or begins to flicker, please contact your dealer.)

8. Afterimages appear.

  • Do you use the screen saver or timer when displaying the same image for extended periods of time?
  • Afterimages are particular to LCD monitors. Avoid displaying the same image for extended periods of time.

9. The screen has defective pixels (e.g. slightly light or dark).

  • This is due to the characteristics of the panel itself, and not the LCD product.

10. Fingerprints remain on the screen.

  • Leaving the screen white may solve the problem.

11. The <Smoothing> cannot be selected.

  • <Smoothing> is disabled when the screen is displayed in the 1280 x1024.

12. The ScreenManager cannot be activated.

  • The adjustment lock is probably on.
    To unlock : switch the LCD monitor off. Then, while pressing the Auto adjustment button switch, the power on.

13. The Auto Adjustment Button does not operate.

  • The Auto adjustment button does not operate when the digital signal is inputted
  • The adjustment lock is probably on.
    To unlock : switch the monitor off. Then, while pressing the Auto adjustment button, switch the monitor on.