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Streamlining Event Response: Alert-to-Action Security Solution for Railway Transit

EIZO Alert-to-Action

The global railway market is expected to grow as the demand for sustainable mobility solutions continues as a result of trends in urbanization and growing environmental awareness. Though the COVID-19 pandemic has had a deep impact on domestic passenger and freight transport due to increased restrictions and quarantine measures, we may start to see an accelerated shift towards rail as an increasingly viable alternate form of travel.


img01Increases in ridership and freight/cargo services puts a strain on transit service resources and staffing that defines a need for advanced, integrated solutions to ensure safety, improve efficiency of day-to-day operations, and future-proof security systems. An optimally running service relies on security personnel and railway staff having the right information at the right time so they can efficiently monitor large, high-traffic areas and maintain the safety of patrons and transported goods.







Supporting Railway Staff for Uninterrupted Service

Event Response in High-Capacity Environments

img02Security personnel and railway staff are responsible for monitoring foot traffic and operations of ticketing areas, platforms, cargo zones, and passenger boarding and disembarking. In high-traffic metro stations and major transportation hubs, the control room needs to have eyes on multiple key areas at once to provide service to patrons and respond to potential issues. The high volume of information tracked in these environments necessitates real-time notifications to better manage crowds and the flow of patrons, prevent dangerous situations, and facilitate incident investigation.







EIZO’s IP video decoding solutions support customizable integration with security, life-safety, and access control systems with the Alert-to-Action function. This means that the monitor or IP decoding box itself can serve as a two-way communication device and provide alert notifications directly to personnel in response to specific events. For example, IP cameras systems utilizing video analytics can be used to detect overcrowding, loitering, fare evasion, and people moving in the wrong direction which can help operators in identifying areas in need of assistance. The monitor or IP box solution can be programmed to automatically adjust the layout, enlarge the screen, or apply visual indicators, such as a text message or frame, to actively notify personnel when it receives an alert. This helps minimize disruptions in service, especially during peak travel times, for maintaining smooth day-to-day operations. Alert-to-Action can also be used to respond to video analytics that enable the tracking of unattended bags and suspicious objects or people to ensure that operators can respond to and resolve potentially threatening situations before they escalate and aid law enforcement in keeping the public safe. A proactive solution gets the most important information into the operator’s hands before an incident occurs to maintain a safe environment for patrons and staff.

Detecting Intruding Objects for Accident Prevention

Visual Notification of Obstructions on Tracks


Subways, commuter trains, trams, and freight trains run across a complex, interconnected system of tracks spanning hundreds of thousands of miles. People, animals, and vehicles can obstruct the path of the train on tracks or crossings which not only puts those involved at risk, it may also disrupt railway operations. Effective real-time notifications that verify the need for action allow operators to ensure the safety of their patrons, the community, and surrounding wildlife, as well as ensure optimal service for their ridership.








With over a half million level crossings in the world today, the utmost care must be taken to avoid accidents involving motor vehicles. Alert-to-Action can be used to notify the operations center of objects, such as a person, animal, or vehicle, in the train’s path at switch points, level crossings, tunnels, or other high-risk areas. When an object is detected, an alert can be sent to EIZO’s IP monitor or box solution and a message or other visual indicator can be set to appear on the screen instantaneously. This ensures the operations team can quickly react by slowing, stopping, or re-routing the train while the object is investigated and cleared from the tracks. Object detection systems and Alert-to-Action can also be used to warn personnel of fallen trees, rocks, or other objects in the path of the train. Being able to visually verify the issue remotely before sending personnel to investigate, saves valuable staff hours and resource in the event of a falsely triggered alarm.


Protecting Railway Property and Facilities 24/7

Visibility in Unmanned Areas


Railway infrastructure is comprised of a large network of operations offices, station terminals and platforms, maintenance facilities, storage areas, and depots. While keeping eyes on these key areas at all times is of the utmost importance for maintaining safety, preventing intrusion, and responding to incidents, limited staffing makes this a challenge. Operators, maintenance, and security teams rely on integrated visual systems to ensure these sites remain secure 24/7.







When integrated with the local access control system, EIZO’s IP decoding solutions can take a more proactive role in protecting railway property and facilities. With the Alert-to-Action function, the monitor can provide visual indicators if an unauthorized person enters a restricted area such as train depots and cargo areas. A surveillance camera can utilize presence detection technology to send an alert to the monitor which can automatically change the layout or add a visual indicator to the screen, notifying operators immediately. This ensures that areas which should not be accessed without authorization remain safe and secure.


Solution: Alert-to-Action

Customizable Event Response

EIZO’s IP decoding solutions’ web API supports custom integration with the local security systems and devices to allow communication with and response to alerts over the network. When an event occurs and an alert is sent from IP cameras, access control, hazard detection, VMS, or other systems, EIZO’s solution responds with a preassigned action, such as layout adjustment, message display, audio activation, camera adjustment, masking, and more. Implementing an intelligent visual communication system into the workflow is a step forward in future-proofing security systems burdened with a high volume of information for security personnel and railway staff to managed on a daily basis. Optimizing the security & surveillance system with smart event response ensures transit service operators can provide a safe and efficiently functioning environment for their patrons and staff.


Security Systems


Applicable Products


IP Decoding Box


IP Decoding Monitor
27.0" / 1920 x 1080


IP Decoding Monitor
23.0" / 1920 x 1080


IP Decoding Monitor
46.0" / 1920 x 1080



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